The Director of Young Leader Experiences exists to advance the mission of SpringHill by engaging the next generation of young leaders in experiences that develop them as leaders for God’s Kingdom, while providing critical leadership that fuels SH camping ministry impact.  Giving special attention to young leaders between the ages of 18 and 23 years old, the Director of Young Leader Experiences engages, trains, and develops young leaders for God’s service.

Key Job Functions

• Responsible to train, nurture, and lead a team of young leaders spiritually, professionally and personally so they are equipped to be effective site directors at all SpringHill locations or other like-minded ministries
• Identify, recruit and hire quality college graduates (or young professionals between the ages of 20-24 years old) who aspire to work at SpringHill or other like-minded ministries
• Responsible for the implementation of summer leader training
• Design and implement a comprehensive, theologically based training and discipleship program for young leaders serving as the lead architect, coordinator and trainer
• Provide direct on-site leadership to Young Leader Program (YLP) including weekly Bible studies, leadership book studies, oversight of the Wheaton College Masters degree program and service for SpringHill’s guest group, retreats, and summer programs.
• Work collaboratively and provide oversight with Experience Team and Operations Team to manage and supervise the daily work responsibilities for participants of the program
• Identify, recruit and hire quality college graduates (or young professionals between the ages of 20-24 years old) who aspire to work at SpringHill or other like-minded ministries
• Manage budget, expenses and finances while making sound business decisions
• Assist in the development of lifelong relationships with summer leaders by creating year-round connections and maintaining leadership development pipeline.
• Complete other duties as assigned by the Chief Experience Officer

Experience and Qualifications Requirements

• Commitment to the mission and ministry philosophy of SpringHill
• Self-starter who possesses an entrepreneurial mindset
• Ability to create, develop and implement experiential learning opportunities through curriculum and programming
• Excellent relational, interpersonal, written and verbal communication skills required
• 5-10 years of experience in ministry leadership, training young leaders or youth ministry at large required
• Ability to manage and coordinate teams and projects simultaneously by prioritizing and creatively problem solving)
• Proven understanding of Business and Finance
• Bachelor’s Degree required
• Basic computer skills required including proficient in Microsoft Office

Working Conditions and Physical Requirements

• Reside in Grand Rapids, MI or surrounding area where YLP staff will be living for first few years; with possible relocation to Evart, MI
• Must be able to lift, bend, and twist
• Ability to push and pull loads
• Must be able to lift frequently up to 35 lbs.; occasionally 35-100 lbs. with assistance
• Good hand-eye coordination

Position Summary 
The Registration Coordinator provides excellent customer service to campers, staff, families and guests via phone calls, face-to-face interactions, social media and emails. The Registration Coordinator also provides support for summer camp and programmed retreats including housing assignments, camper check in and camper preregistration. 

Key Job Functions 

• Oversee registrations for summer camps, programmed retreats and family camps 
• Provide high, quality customer support through phone and written communication. 
• Collaborate with overnight, day camp and retreat staff to coordinate events in order to maximize attendance and reach or exceed attendance goals 
• Manage pre-arrival details for events and camps including registrations, welcome packets, customer phone calls, housing assignments, email correspondence and check in. 
• Perform data entry processes and communicate registration needs while creating an experience that is caring, professional and exceeds customer's expectations 
• Work to continuously to improve registration processes and software in order to ensure a quality customer experience 
• Complete other duties as assigned by the Director of Registration and Guest Services 

Experience and Qualifications Requirements 

• Commitment to the mission and ministry philosophy of SpringHill 
• Bachelor’s Degree preferred 
• Experience in camp ministry or customer service preferred 
• Ability to provide excellent customer service in a constantly changing environment 
• Ability to respond to multiple, simultaneous issues by prioritizing problem solving and working to find creative solutions to the issue 
• Proficient in Microsoft Suite and Google Services 
• Excellent written and verbal communication skills required 

Working Conditions and Physical Requirements 

• Must be able to lift, bend, and twist 
• Ability to push and pull loads 
• Must be able to lift frequently up to 35 lbs.; occasionally 35-100 lbs. with assistance 
• Good hand-eye coordination 

If you have a passion for understanding customers wants and like to work with a high performing team at a ministry that serves over 55,000 young people a year, we want to talk to you. Our Indiana Overnight property (INON) is seeking a Seasonal Activity Technician.  The Seasonal Activity Technician is responsible for the overall maintenance and upkeep of all activities and equipment on the INON property.  The Seasonal Activity Technician will facilitate groups, train and empower other staff members.

Key Job Functions

• Responsible to inspect and maintain current activity equipment at our INON property including, but not limited to, high adventure, target sports and aquatic activities
• Provides oversight in all activity areas including documentation, repairs, maintenance, continuous improvement, budgeting and updating activity manuals to ensure consistency with current practices and standards.
• Facilitate activities in all areas for all guests served
• Assist in training summer and seasonal staff to facilitate and maintain equipment
• Assist and ensure that activities operate consistent with policies and proceedures, ACCT standards and follow the guidelines and recommendations of both ACA and CCCA standards
• Complete other duties assigned by the Director of Activities

Experience and Qualifications Requirements

• Commitment to the mission and ministry philosophy of SpringHill
• Bachelor’s degree preferred or two years working in camping ministry
• ACCT level 2 certification or Challenge Course Manager certificate preferred
• Experience and/or certification in three or more of the following areas; target sports, aquatics, high adventure, equine, crafts, project management with the desire and willingness to acquire expertise/certification in other areas of activities
• Self-starter with the ability to work unsupervised for extended periods of time performing tasks independently
• Ability to exercise judgement and make good, sound decisions
• Provide fun and engaging experiences for all SpringHill guests and campers

Working Conditions and Physical Requirements

• Must be able to lift, bend, and twist
• Ability to push and pull loads
• Must be able to lift frequently up to 35 lbs.; occasionally 35-100 lbs. with assistance
• Good hand-eye coordination              

The Trading Post Staff provides a welcoming experience for all SpringHill Guests in our onsite store. The Trading Post Staff is responsible for the cleanliness and organization of the Trading Post, including but not limited to; ensuring that the Trading Post store is stocked, clean and welcoming for all SpringHill Guests.

Key Job Functions

• Ability to interact with SpringHill Guests in a positive, friendly manner
• Possess a knowledge about the culture at SpringHill in order to be able to answer questions from SpringHill Guests
• Assist in ensuring the cleanliness and organization of the Trading Post including; tagging, hanging and organizing, restocking and rotating merchandise for sale, general cleaning and creating an overall welcoming environment for guests
• Ability to count cash register drawers, balance drawers and reconcile at the end of shift
• Be able to work with the software programs used by the Trading Post store
• Complete other duties as assigned by the Trading Post Coordinator

Experience and Qualifications Requirements

• Commitment to the mission and ministry philosophy of SpringHill
• Organized, detail orientated with the ability to multi-task
• Must possess excellent written and verbal communication skills
• Minimum of one-year camp ministry experience preferred
• Previous retail experience/customer service preferred

Working Conditions and Physical Requirements

• Must have a full understanding of basic math skills
• Must be able to lift, bend, and twist
• Ability to push and pull loads
• Must be able to lift frequently up to 35 lbs.; occasionally 35-100 lbs. with assistance from downstairs to upstairs.
• Good hand-eye coordination